Terms of Services
All services provided by spacesocket.com ("spacesocket.com")
may be used for lawful purposes only. Transmission, storage or presentation
of any information, data or material in violation of any United States federal,
state or city law is prohibited. This includes, but is not limited to: copyrighted
material, material we judge to be threatening or obscene, or material protected
by trade secret and other statute. The subscriber agrees to indemnify and hold
harmless spacesocket.com from any claims resulting from the use of service
which damages the subscriber or any other party. Prohibited are sites that promote
any illegal activity or present content that may be damaging to spacesocket.com'
servers, or any other server on the Internet. Links to such materials are also
prohibited.
Examples of unacceptable content or links:
pirated software
hacker programs or archives
Warez sites
NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY, ILLEGAL MP3 FILES,
PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER ILLEGAL FILES,
YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE, AND A $50.00 CANCELLATION
FEE WILL APPLY. ADDITIONALLY, spacesocket.com WILL NOTIFY THE PROPER AUTHORITIES
OF YOUR ACTIONS.
Traffic Usage
All account plans come with a predetermined amount of traffic allowance. We
monitor all accounts and bill $1.00 for each gig of traffic exceeded. This amount
is not prorated, meaning that 1 mb - 1 gig will be treated and billed as the
same.
IRC
We currently do not allow IRC or IRC bots to be operated on our servers.
Server Abuse
Any attempt to undermine or cause harm to a server or customer of spacesocket.com
is strictly prohibited. As our customer you are responsible for all your accounts.
Should you violate the Terms of Services outlined within, your account will
be cancelled without chance of refund.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.
All sub-networks, distributive hosting sites and dedicated servers of spacesocket.com
must adhere to the above policies, with the exception of system resources in
respect to dedicated servers.
Billing
By the Account Activation Date of each month, spacesocket.com shall either:
(1) debit the client's credit card (when such information has been provided by the client); or
(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable
Service Fees for services rendered for the current month. When an invoice is
delivered to the client, payment shall be remitted to spacesocket.com by
no later than the specified payment due date. spacesocket.com shall be entitled
to immediately terminate this agreement for client's failure to make timely
payments. You will be provided with an invoice on a monthly basis. All credit
cards are billed automatically on a monthly basis. It is the client's responsibility
to ensure that they have sufficient credit to cover this transaction. In the
event that there is insufficient credit, we will send an e-mail notification,
at which point we will need to be provided with another credit card account
number within 24 hours. If we do not receive a response within 24 hours, the
account, and all accounts under that account plan, will be suspended.
Service Fees
Certain services carry a setup fee charged by spacesocket.com to client,
which must be paid by client in order to have use of said services. If client
terminates this agreement, client shall be responsible for any and all outstanding
fees owed to spacesocket.com and agrees to pay any and all fees incurred
by client. Because the services are provided on a monthly basis, the client
will be responsible for service fees incurred each month, regardless of when
client provides notice of termination. Thus, for example, if the client provides
notice of termination on the 15th day of a particular month, the client will
be responsible for service fees for the entire month, and such fees will not
be pro-rated or refunded.
Money back guarantee and refund policy
We offer a 15 day Money back guarantee. Refunds: If client has retained the
services for one year and has pre-paid spacesocket.com for such services,
refunds will be issued for any unused full month of the services, upon client's
request. Therefore, if client's account is cancelled at any point during the
one-year term, client will be entitled to a refund for the months remaining,
after notice given by the 25th day of the preceding month.
Account Deactivations
Any account deactivated due to non-payment will require a reactivation fee
of $20.00 prior to reactivation.
Cancellation Refunds
We DO NOT refund partial monthly fees to accounts. We require 30 days notice
for a cancellation.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.
Limitation of Liability
spacesocket.com shall not be responsible for any claimed damages, including
incidental and consequential damages, which may arise from spacesocket.com
' servers going off-line or being unavailable for any reason whatsoever. Furthermore,
spacesocket.com shall not be responsible for any claimed damages, including
incidental or consequential damages, resulting from the corruption or deletion
of any web site from one of spacesocket.com ' servers. All damages shall
be limited to the immediate termination of service.
Violations
Violations of these Acceptable Use Policies should be referred to sales@spacesocket.com.
All complaints will be investigated promptly. Failure to follow any term or
condition will be grounds for immediate account deactivation.
Disclaimer
spacesocket.com cannot be held liable for system down time, crashes or data
loss. We cannot be held liable for any predicated estimate of profits which
a client would have gained if their site was functioning. Certain services provided
by spacesocket.com are resold. Thus, certain equipment, routing, software
and programming used by spacesocket.com are not directly owned or written
by spacesocket.com. Moreover, spacesocket.com holds no responsibility
for the use of our clients' accounts. Failure to comply with any terms or conditions
will result in the automatic deactivation of the account in question. We reserve
the right to remove any account, without advance notice for any reason without
restitution, as spacesocket.com sees fit.
Account Activation
By activating your account with spacesocket.com, you agree to the above
policies and disclaimer. Upon requesting activation of an account, you are required
to accept these policies, guidelines and disclaimer, and a copy of your acceptance
is forwarded along with your activation request to be maintained with your account
information.
NOTICE:
If you sign up for an account and fail to comply with these terms, no refunds
will be given. We will, however, advise you by e-mail or phone prior to taking
any action to provide you with an opportunity to correct the problem.
Server Uptime Guarantee
spacesocket.com guarantees 99% service (http, ftp, pop, imap, smtp) uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.
spacesocket.com reserves the right to amend any or all of the above policies,
guidelines and disclaimer without notification. We also retain the right to
increase any pricing and make changes to our account plans without notification.
